Online Account Access Update

Important Information

Mobile Responsive Design

Your Online Account Access just got a whole lot better! On Tuesday, October 23, Corporate America Family Credit Union (CAFCU) introduced a new-and-improved online and mobile banking platform with state-of-the-art features that makes managing your accounts from a desktop computer or mobile device easier and safer.

Improvements you will love

  • Enhanced security features with biometric login options on the mobile app that will allow you to use fingerprint or facial recognition-enabled mobile devices to access your account faster and with greater security (available with select Apple and Android devices).
  • A customizable mobile banking experience that allows you to bank the way you want with features like "Fast Balances," which allows you to view your balances on your smartphone at a glance before you even log in.
  • An improved, streamlined look and feel flexible enough to give you the same great account access experience, whether you are on a desktop computer, laptop, tablet or smart phone.
  • A more intuitive, user-friendly design including customizable “tile boxes” offering quick access to common transactions like transferring funds, reviewing account history or last loan payment.
  • More self-service options designed to empower your financial success.
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Frequently Asked Questions

Q: Why are you updating the current Online Account Access platform?

Q: How will I access the new platform? Will I have to redownload or update my mobile banking app?

Q: Did my member number and password change with the upgrade?

Q: How do I set up biometric login with the CAFCU app?

Q: Can two different people use the biometric login feature to access a single account?

Q: How will I log in with a phone that doesn't include fingerprint or facial recognition?

Q: How do I enable fast balances with the upgraded CAFCU app?

Q: How can I add external accounts?

Q: What is the time frame for external transfers?

Q: What happens if I get locked out after three failed attempts logging in?

Q: Who should I contact if I have more questions?