Contact Us


We're here for you!

That's why we provide so many ways to get in touch with us:

  • FAQs: Ask your question in the search field below to be taken to a likely answer now.
  • Live Chat: Click the "Chat Bubble" icon on this page or while in Online Account Access to chat live with a Member Center Specialists, Monday through Friday from 9 a.m. – 5 p.m. CST.
  • Direct Message: Securely message us directly with Online Account Access' messaging system. Click the envelope icon to access the messaging system.
  • Email: Send a secured email using the "Online Contact Form" below.
  • By Phone: Call 1-800-359-1939 to talk to a Member Center Specialist, Monday through Friday from 7 a.m. – 7:00 p.m. CST.
  • In Person: Visit your nearest CAFCU branch.
  • By Mail: Corporate America Family Credit Union, 2075 Big Timber Road, Elgin, IL 60123


Online Contact Form